Signatures Overview
Complete guide to creating, customizing, and deploying professional email signatures
Email Signatures
AdtoSign makes it easy to create professional, consistent email signatures for your entire organization. Design once, deploy everywhere.

Quick Start
New to AdtoSign? Follow these 3 steps:
- Connect your directory — Go to Directory → Connections and link Microsoft 365, Google Workspace, Zoho, or Zimbra
- Create a master signature — Use the drag-and-drop builder to design your template
- Deploy — Push signatures to all users automatically via Deployment
How Signatures Work
Master Signature (template + sections + recipient scope)
↓
User Directory (synced users with real field values)
↓
Compiled User Signature (HTML ready for email client)
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Transport Rule (auto-appends signature to outgoing email)
Master Signatures
A Master Signature defines the visual structure and rules for a group of users.

Creating a master signature
- Go to Signatures in the sidebar
- Click New Master Signature
- Give it a name (e.g. "Sales Team — Global")
- Use the Signature Builder to add sections
Signature sections
Drag and drop sections to build your layout:
| Section | Description |
|---|---|
| Name | User's full name with styling |
| Title | Job title |
| Contact | Phone, mobile, fax |
| Company | Company name |
| Address | Street, city, state, country |
| Logo | Company logo image |
| Social | Social media links (text or icons) |
| Banner | Promotional banner image with link |
| CTA | Call-to-action button |
| Legal | Disclaimer / legal text |
| Divider | Visual separator |
| Custom HTML | Any raw HTML block |
| Meeting | Booking link (Calendly, etc.) |
| Review | Review prompt (Google, Trustpilot, etc.) |
| Profile Picture | User's directory photo |
Geographic scoping
A master signature can be scoped to specific regions so different offices get different designs:
- Global — applies to all users (default)
- Country — e.g. only US users
- State — e.g. only California users
- City — e.g. only New York users
When a user belongs to multiple scopes, the most specific (city → state → country → global) is used.
Recipient Scope
Recipient scope controls what the signature looks like depending on who receives the email — an internal colleague or an external contact.
| Scope | Behaviour |
|---|---|
| All | Same signature for every recipient |
| External Only | Signature only shows for emails sent outside the domain |
| Internal Trimmed | Full signature for external; a simplified version for internal |
Configuring Internal Trimmed
When you select Internal Trimmed, a section picker appears. Check the sections you want to keep for internal recipients. Everything else is stripped.
Example: Keep Name + Title + Contact for internal. Show full signature (including Banner and Legal) for external.
Banner in internal emails: To show a banner to internal recipients, toggle the Banner option in the internal field picker. You can then use an Internal Only banner for those emails.
Right-to-Left (RTL) Languages
AdtoSign automatically renders signatures right-to-left when the content is in an RTL script such as Arabic or Hebrew — no manual toggle required.
- Direction is detected per field from the actual text, so a signature can mix LTR and RTL content (e.g. an Arabic name with a Latin email address) and each field lays out correctly.
- The generated HTML emits
dir="rtl"plus the matching inline styling, so it renders consistently across Gmail, Outlook (desktop & web), and Apple Mail. - RTL is preserved through every delivery path — Outlook add-in, signature gateway, and native Exchange/Gmail/Zoho/Zimbra deployment.
No configuration is needed: just enter your content in the builder and the preview reflects the correct direction.
User Signatures
User signatures are automatically generated from the master template + the user's directory data.
Personal overrides
Users or admins can override specific fields per-user:
- Display name
- Title
- Custom phone
- Profile picture
- Any other section property
Previewing a user signature
- Go to Signatures → Users tab
- Find the user and click the preview icon
- A live HTML preview renders with their real data
Deployment
Once your signature is ready, deploy it to your team's email clients.
Deployment Methods
| Method | Best For | How It Works |
|---|---|---|
| Office 365 | Microsoft 365 users | Transport rules auto-append signatures server-side |
| Google Workspace | Gmail users | Set via Gmail API for each user |
| Zoho Mail | Zoho users | Deploy via Zoho Mail admin |
| Zimbra | Zimbra Cloud/On-Prem/Hosted | SOAP API sets signatures per user |
| Outlook Add-in | Desktop/mobile Outlook | Client-side signature injection |
| Signature Gateway | Mobile & third-party clients | In-transit tamper-proof signature stamping across 4 regions |
| Manual | Any email client | Users copy-paste their signature |
Deploy to Office 365 (Recommended)
- Go to Deployment in the sidebar
- Select your master signature from the dropdown
- Click Deploy Now
- AdtoSign automatically creates Exchange transport rules
- Signatures appear on all outgoing emails within minutes
Deploy to Google Workspace
- Go to Deployment → Google Workspace
- Select users or groups
- Click Push to Gmail
- Signatures are applied to each user's Gmail settings
Deploy via Outlook Add-in
- Go to Deployment → Outlook Add-in
- Download the manifest file or get the install URL
- Install in your Microsoft 365 admin center
- Users get the add-in automatically in Outlook desktop, web, and mobile
Manual Deployment
For users not on supported platforms:
- Go to Signatures → Users
- Find the user and click Copy HTML
- Send them the HTML code to paste into their email client settings
Internal vs External Signatures
Control what recipients see based on whether they're inside or outside your organization.
Example Use Case:
- External emails → Full signature with logo, banner, legal disclaimer
- Internal emails → Simple version with just name and contact info
Setting Up Internal/External Variants
- Edit your master signature
- Change Recipient Scope to Internal Trimmed
- In the Internal Fields section, select which parts to keep
- Save and re-deploy
Both variants are managed as one master signature — no duplication needed.
Best Practices
Design Tips
- Keep it under 200px tall — Large signatures annoy recipients
- Use web-safe fonts — Arial, Georgia, Times work everywhere
- Test on mobile — 60%+ emails are read on phones
- Limit colors — Match your brand palette, max 2-3 colors
- Compress images — Keep logo under 50KB, banners under 100KB
Content Guidelines
- Legal compliance — Include required disclaimers (finance, legal, healthcare)
- Essential info only — Name, title, company, contact, logo
- Social links — Only if your company is active on those platforms
- Banner space — Reserve room for rotating campaign banners
Rollout Strategy
- Start small — Pilot with 5-10 volunteers
- Gather feedback — Ask about readability and completeness
- Iterate — Adjust before full deployment
- Monitor — Check analytics for clicks and engagement
Troubleshooting
Signature not appearing
| Issue | Solution |
|---|---|
| User not assigned | Go to Signatures → Users and assign a master signature |
| Directory not synced | Check Directory → Connections and run manual sync |
| Wrong email domain | Ensure user's email matches the connected directory |
| Deployment failed | Check Deployment → History for error messages |
Images not loading
- Check image URLs — Must be publicly accessible HTTPS
- File size — Keep images under 200KB
- Image format — Use JPG for photos, PNG for logos with transparency
Formatting looks wrong
- Email client differences — Outlook, Gmail, and Apple Mail render HTML differently
- Test on all platforms — Use the preview tool to see variations
- Avoid advanced CSS — Stick to basic HTML tables for layout
FAQ
Q: Can users edit their own signatures? A: Admins can allow users to override specific fields (phone, title). Full signature editing is restricted to admins to maintain brand consistency.
Q: How long does deployment take? A: Office 365 deployment is instant. Google Workspace takes 5-15 minutes. Outlook Add-in requires admin approval and can take up to 24 hours.
Q: Can we have different signatures for different departments? A: Yes! Create separate master signatures and assign users based on department, location, or role.
Q: What happens when someone leaves the company? A: When you deactivate a user in your directory, their signature stops being generated. No action needed in AdtoSign.
Q: Can I test signatures before deploying? A: Yes! Use the Preview feature to see exactly how signatures look for any user.